‘Care personally whilst challenging directly’ – surely this is a mantra that everyone should be following in both personal and work guises. No beating around the bush and feeling frustrated when people “don’t really get it,” but always done from a position of love.  Kim Scott has taken this idea and called it ‘Radical Cando[u]r’ and turned it into a movement (as well as a best selling book and podcast). The book is one that I recommend to anyone who is learning to manage people or situations and is one I return to frequently. It gives tangible examples of how (not) to give feedback in a way that sticks with…